How to Submit a Claim

Please review our Terms of Use before filing the Claim. In order to process your claim the following information is required:

  1. Purchase Location (store where the item was purchased)
  2. Sales Order Number 
  3. Your Full Name
  4. Your Address 
  5. Your Phone Number 
  6. Your Email 
  7. Model Name 
  8. Date of Delivery 
  9. Date of Claim 
  10. Detailed claim Description 
  11. Images of defective or damaged items

Please submit all the required information to our Claims Department at claims@creativefurniture.us