Price Match Policy
Here at Creative Furniture, we're committed to offering you a huge selection of great quality, stylish home furnishing at the lowest possible price. We back this commitment with our unmatched price match promise. If you find a lower advertised price on the same brand and model at the time of purchase or 14 days after your purchase, we'll match that price. That way, you can be confident that you're saving time and saving money. Simply bring in the ad of the retail competitor while the lower price is in effect and receive your price match. Please be sure to read the following policy information regarding our Price Match Promise.
We don't only guarantee our prices against competitors. If our prices drop within 14 days of your purchase with us, we'll refund you the difference.
Our Price Match Promise
We match our Competitors’ prices. What does that mean? Many furniture stores will gladly match the price on an identical item sold by any retailer who sells products in both retail stores and online under the same brand name. We match prices on items that are sold and shipped by any authorized dealers of the products; provided, however that Marketplace products (i.e, products sold or shipped by a third party) sold through any Competitor are excluded. Please see below for more details on how it works.
What Is Included in Our Price Match Promise?
We include nearly all items that are identical and in stock. Meaning, we will honor items with the same model number, features, and warranty that are in stock and available at the advertised price.
Our price is the final price you pay after any discounts, coupons, instant savings and mail-in savings are applied.
How Does Our Price Match Promise Work?
In order to determine your item’s price match eligibility, we will need the price and model number of your item and confirmation by one of the following methods: printed advertisement, printed in-store signage, receipt of item purchased, picture of in-store signage or online offer from mobile device. Creative Furniture reserves the right to call the Competitors’ store to confirm price. If you already made your purchase, show us the lower price within 14 days of your Creative Furniture purchase and we will refund you the difference.
Creative Furniture Online Purchases
If you find a lower price on an identical item at the Creative Furniture at the time of purchase or within 14 days of your purchase, show us the lower price and Creative Furniture will match the price or refund you the difference.Our physical stores will not match prices from our catalogs, online-only specials, or prices offered to our contract customers. Creativefurniturestore.com, Creativefurnituregalleries.com, Creativefurniture.us and our call centers will not match prices offered to our contract customers or on our in-store only specials.
Restrictions Exclusions, Limitations
Price matches are limited to one (1) competitor price match per identical item per guest.
Services which include delivery, installation and extended warranties are excluded.
Marketplace products, products sold by a Competitor but shipped by a third party, are excluded.
Taxes, ad errors, closeouts, clearance, liquidation, out-of-stock items, free product offers, special orders, location specific offers, gift card offers, refurbished items, and holiday sales offers including during Black Friday and Cyber Monday (Creative Furniture Galleries or any eligible retailer) are also excluded from this guarantee.
We reserve the right to modify or cancel the Price Match Promise at any time without prior notice. Any modification will be effective immediately upon posting of the modified Price Match Promise Terms and Conditions on Creativefurniturestore.com. We reserve the right to verify the authenticity of any offer we are asked to price match.